Guide
Choosing a roofing contractor
Choosing a roofer is the part of this that homeowners have the least practice at, and the part that decides the outcome.
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Three questions, and up to three Pomona contractors. Free either way.
Your request is in.
We are matching it now against roofing contractors working in Pomona and the surrounding area.
- Today, usually within the hour. The first contractor calls or texts the number you gave us. ASAP requests go out first.
- Up to three of them, no more. We cap it at three so you can compare without your phone melting.
- They come and look. Estimates are given after somebody has been on the roof, not over the phone.
- You decide, or you do not. There is nothing to cancel and nothing to pay us.
If you do not hear anything today, check your voicemail and spam folder — contractors often call from a mobile number.
Be careful with the deposit
Ten to thirty per cent is normal, often to order material. Full payment before work starts is not, and in several states it is not even legal. Hold the final payment until you have walked the job.
Ask for current certificates of insurance
Insurance certificates expire. A certificate dated eight months ago tells you what was true eight months ago. Ask for one issued this month.
Compare scope, not totals
Lay the quotes side by side line by line. Underlayment type, ice-and-water coverage, drip edge, valley treatment, ventilation, flashing replacement, decking allowance and warranty. Large gaps in the total are almost always gaps in the scope.
Get everything in writing, including the unknowns
The contract should say the material and the layers, who pulls the permit, the per-sheet price for replacing bad decking, what happens to the old material, the payment schedule, and the workmanship warranty. The decking clause is the one people forget and the one that moves the price.
Prefer somebody you could drive to
A local address, a landline, and jobs in the area from more than three years ago are all worth more than a five-star rating. Warranties are only as good as the company still trading when you need them.
Check the licence yourself
A licence number on a business card is not a licence. Look it up, confirm the name on the licence matches the name on the contract, and check the status is active today.
In short
Do the boring checks. They are the entire difference between a roof that is somebody else's problem for ten years and one that is yours.
Related questions
What warranty should I expect?
Ask for both in writing: the material warranty from the manufacturer and the workmanship warranty from the contractor. The second one is the one that matters in year three, and it is only as good as the company behind it.
Is this really free?
Yes. You pay nothing, now or later. Roofing contractors pay us for the introduction, which is why the service costs you nothing and why we are upfront that it is how we make money.
Can I just put a new roof over the old one?
Codes in most places allow two layers. That does not make it wise. You lose the chance to see the deck, and the next roofer has twice as much to remove.
Find out what it costs
No cost, no obligation, and never more than three contractors.