Guide
Choosing a roofing contractor
Choosing a roofer is the part of this that homeowners have the least practice at, and the part that decides the outcome.
Get it looked at
Three questions, and up to three Pomona contractors. Free either way.
You are on the list.
No provider in Pomona is taking requests through this service yet. We are lining them up, and yours is kept until one can.
- Nobody gets your details yet. Your request stays with us and is not passed to any company.
- One email when someone can help. When a provider covering your area can take it on, we email you once and ask whether you want that company, by name, to contact you.
- Deleted after 90 days. If nobody can take it on, or you do not say yes, your contact details are deleted 90 days after your request.
- You decide, or you do not. There is nothing to cancel and nothing to pay us.
Nobody will call you about this request unless you say yes to a company by name.
Be careful with the deposit
Ten to thirty per cent is normal, often to order material. Full payment before work starts is not, and in several states it is not even legal. Hold the final payment until you have walked the job.
Ask for current certificates of insurance
Insurance certificates expire. A certificate dated eight months ago tells you what was true eight months ago. Ask for one issued this month.
Compare scope, not totals
Lay the quotes side by side line by line. Underlayment type, ice-and-water coverage, drip edge, valley treatment, ventilation, flashing replacement, decking allowance and warranty. Large gaps in the total are almost always gaps in the scope.
Get everything in writing, including the unknowns
The contract should say the material and the layers, who pulls the permit, the per-sheet price for replacing bad decking, what happens to the old material, the payment schedule, and the workmanship warranty. The decking clause is the one people forget and the one that moves the price.
Prefer somebody you could drive to
A local address, a landline, and jobs in the area from more than three years ago are all worth more than a five-star rating. Warranties are only as good as the company still trading when you need them.
Check the licence yourself
A licence number on a business card is not a licence. Look it up, confirm the name on the licence matches the name on the contract, and check the status is active today.
In short
Do the boring checks. They are the entire difference between a roof that is somebody else's problem for ten years and one that is yours.
Related questions
What warranty should I expect?
Ask for both in writing: the material warranty from the manufacturer and the workmanship warranty from the contractor. The second one is the one that matters in year three, and it is only as good as the company behind it.
Is this really free?
Yes. You pay nothing, now or later. Roofing contractors pay us for the introduction, which is why the service costs you nothing and why we are upfront that it is how we make money.
Can I just put a new roof over the old one?
Codes in most places allow two layers. That does not make it wise. You lose the chance to see the deck, and the next roofer has twice as much to remove.
Find out what it costs
No cost. We email you once when a provider near you can take it on.